ZenBusiness is a Texas-based company founded in 2015. Since its formment, ZenBusiness has formed thousands of LLC companies and businesses, providing affordable services and collecting thousands of positive customer comments in the process.
There are many companies offering online company formation services in Usa, but ZenBusiness has come to the fore with its successful services in terms of price performance in the midst of this intense competition.
We believe this review will help you decide whether ZenBusiness is the right choice for you. We will also take a look at the company's pros, cons, prices, and benefits it offers.
Brief Summary
ZenBusiness, LLC does not provide the installation service for free like IncAuthority, but only charges a $49 service fee in addition to the state fee. The company, which previously provided the registered agent service free of charge for the first year, has now made it paid and offered a 25% discount for the first year. This service is discounted in the first year and will be charged to you at its normal price in subsequent years.
Read on for a closer look at other details.
Pros and Cons of ZenBusiness
Pros:
✔ They offer LLC formation service starting from just $49. We can say that this price is quite reasonable considering the quality of support received.
✔ ZenBusiness handles the entire process of forming an LLC and does a hassle-free job. Unlike other companies that try to sell additional services to their customers and thus scare them away, ZenBusiness offers them as optional options.
✔ ZenBusiness' customer feedback provides great convenience to the user in the decision-making process. They have thousands of user reviews and comments online, almost all of which are positive.
✔ In their efforts to help you form and maintain your company in Usa, they remind you to take care of annual report filing and other ongoing LLC maintenance. When these periods approach, they offer you offers at affordable prices. This way, you won't have to pay extra fees to agents or consultants to keep the company healthy.
Cons:
✖ The company, which previously provided the registered agent service free of charge for the first year, has now made it paid and you have to purchase an extra for a 25% discount in the first year. Failure to specify this during the company formment phase caused many companies to be formed without registered agents.
✖ Although ZenBusiness offers a reasonably priced service for forming an online company, it does not offer it for free like IncAuthority. Even the starter package is available for $49 + state fee. When you choose free solutions such as IncAuthority and Incfile, ZenBusiness will cost you an additional $49 initially, considering that they will call you for some additional sales.
ZenBusiness LLC Company Setup Packages
Does ZenBusiness offer you a good service? The company, which responded incredibly quickly in terms of support and feedback, was not much different from other companies as it did not provide registered agent service for the first year. Zenbusiness no longer offers free registered agent service in any of its packages. Meanwhile, it delivers a draft including an llc agreement template to all its customers free of charge.
ZenBusiness offers three separate service packages: Starter, Pro and Premium packages. If you want to see the full details of each package for yourself, you can check out these options on their website . Below, I will try to include the most striking features of each package.
Starter Package = $49 + State Fee
If you choose the Starter LLC installation package you get:
➢ Company name compatibility – availability check: ZenBusiness performs a search on the state website to determine if the company name you want to use is already used in your state. If you have chosen a name that has been used before, it will inform you before installation and ask you to change the company name to avoid conflicts.
➢ Preparation and Filing of Company Formation Agreement: They prepare your LLC formation documents and accurately submit them to the state to officially establish your new business entity.
➢ First Annual Registered Agent Service Fee 25% discount: The registered agent fee, which is $119, is offered with a 25% discount for the first year, but it is not free.
➢ LLC Operating Agreement: The Operating Agreement is a document that outlines the ownership structure of your business and establishes some basic rules for the way your company operates. ZenBusiness will give you a free legal template to help you create your own contract. This template is available on IncAuthority for an additional $89, but creating the agreement in every state is optional and not required. (Ex: In Delaware, this agreement must be created and filed with the state)
➢Accounting Assessment and Consultation: ZenBusiness offers a free accounting and tax assessment service to help you determine your accounting and tax needs. This service is done entirely internally by ZenBusiness (not through outside 3rd party intermediaries like all other LLC services).
Pro Package = $199 + State Fee
This package covers all the features in the starter package and includes;
➢ Federal Tax Identification Number (EIN): Most LLCs need an Employer Identification Number (EIN) for things like filing taxes, hiring employees, having a virtual POS like Stripe, and opening a business bank account. ZenBusiness obtains this number for you from the IRS and delivers it to you.
➢ Worry-Free Guarantee: This feature includes preparing and filing your annual report with the state. It will also help you rebuild your ZenBusiness, LLC's reputation when you miss the due date on your state annual fee.
➢ Banking Solution: ZenBusiness creates a form that shows you who is authorized to open a business bank account for your LLC, which makes it easier for you to open a bank account (Generally for US citizens to easily open a business bank account).
Premium Package = $299 + State Fee
This package covers all the features of the starter and pro package and includes the following features;
➢ Website Domain: They allocate a suitable domain (domain name) to your business for one year.
➢ Acceleration Level : ZenBusiness gives priority to your LLC's document filings over the files of Beginner and Pro Plan users, so your transactions are processed much faster.
➢ Email Address for Your Business: ZenBusiness provides a business email account (5 GB storage) to Premium customers.
➢ Business Website: ZenBusiness helps you set up a business website as well as register a domain name specifically for your company.
In fact, the premium package mostly offers add-ons for businesses to exist on the internet, and these add-ons can be purchased externally at a more affordable price. Instead of the premium package, the starter or pro package would be a much more logical choice.
Customer Comments and Reviews
As an llc that has been around for years and serves thousands of customers, it is natural that ZenBusiness has a lot of customer feedback.
We always recommend looking at a few reviews to get an idea of an llc's customer experiences. Let's take a look at what ZenBusiness customers say about them.
| Source | Point |
|---|---|
| Trustpilot (4,700 reviews) | 4.8 out of 5 stars |
Online reviews and comments of ZenBusiness are very positive. In general, ZenBusiness customers talk about the efficiency of the services and the ease of use of creating an LLC is quite easy.
Should You Form an LLC Company in Usa with ZenBusiness?
ZenBusiness has many positive aspects, but not every entrepreneur may agree because expectations are different for everyone. However, all things considered, let's end this review of ZenBusiness with a few personal comments
✔ Should I Use ZenBusiness?:
It is good in terms of support, but it is not nice that they hide the fact that the registered agent package is not included. Therefore, it is useful to think again when forming an llc with Zenbusiness.
✖ Why You Shouldn't Use ZenBusiness:
If you are in a hurry to set up your business (by the way, the setup time does not exceed a maximum of 1 week according to state conditions) and do not want to buy higher packages and get faster, you can choose other LLC services with faster processing times than ZenBusiness. Additionally, if you want an agency that has a free registered agent fee for the first year, it may be more logical to continue with Incfile
Final Decision and Recommendations
After looking at all LLC services, ZenBusiness can be preferred for customer feedback and support. There is no registered agent service in the first year and despite this, a company can be established, but after that, you start to have problems because your company is not affiliated with a registered agent. They made the registered agent service a 25% discount, but they did not clearly state the problems that may arise if the selection is not made. You may prefer to work with a company like Incfile instead